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  • File a Complaint About a CRC®
Certified Retirement Counselor

File a Complaint

If you are concerned about the professional behavior of a CRC® Certificant, we encourage you to file a Certificant Complaint. You may also file your complaint by calling 847-756-7350 ext 134.

Certificant Complaint Form

Disciplinary Procedure

When a CRC® Certificant violates the CRC® Code of Ethics, does not maintain their ongoing eligibility requirements, or is in violation of other policies, they are subject to disciplinary procedures and may be subject to suspension or revocation of their right to use the CRC® marks. Please click here to view the CRC® disciplinary procedures.